White-glove delivery available at checkout!
Go to wishlist Wishlist

Shopping cart

Your cart is currently empty

Shipping & Returns

 Shipping and Deliveries are currently locally based in the Las Cruces Area!  

Return and Refund Policy

Last updated: June 01, 2020

Thank you for shopping at Better Life Natural Pet Foods!

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Return and Refund Policy:

 

Conditions for Returns

 

Reimbursement by Same Means of Payment

We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. In order for the Goods to be eligible for a return, please make sure that:

 

Reimbursement by Store Credit

We will give you store credit on the same account that You used for the Order, and You will not incur any fees for such reimbursement. In order for the Goods to be eligible for a return, please make sure that:

 

Exchanges

Please call us at (575) 522-0115 to request and exchange of product. In order for the Goods to be eligible for an exchange, please make sure that: 

 

Ineligible Items for Return

The following Goods cannot be returned:

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Better Life Natural Pet Foods

315 S Telshor Blvd, Suite C

Las Cruces, NM 88011

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Contact us

BLNPF welcomes your questions or comments regarding Shipping or Returns: 

  

Better Life Natural Pet Foods 

315 S Telshor Ave 

Las Cruces, New Mexico 88011 

  

Email Address: 

[email protected] 

  

Telephone number: 

(575) 522-0115 

  

Effective as of June 01, 2020